Big Joe II with Cart Kamado Joe

Fast Shipping and Professional Packing

Our long-standing partnership with UPS FedEx DHL and other carriers around the world allows us to offer a range of shipping services. Our warehouse staff is highly trained and will pack your goods in accordance with the exact and precise specifications. Before shipment, all items are carefully examined and secured. We ship to thousands of customers each day across different countries. Our commitment to become the biggest online retailer in the world is shown by this. There are distribution centers and warehouses across Europe and the USA.

Note: Orders containing more than one item will be assigned a separate processing time for each item.

Prior to shipping We will conduct a thorough inspection of the items you have ordered. Currently, most orders are delivered within 48 hours. The time to deliver varies from 3-7 days.

Returns

Due to the multiple parties involved, including the factory and the warehouse, we are unable to completely manage our stock. The actual levels of stock can change at any time. Please be aware that it's possible that your order will be out of stock after you have placed the order.

Our policy is valid for a period of 30 days. We will not return or exchange your purchase if it has been 30 days since you purchased it.

To be eligible for a return the item must be unused and in the same condition as when you received it. It should also be in the original packaging.